Here is General conditions of sales:

All orders are sent with a tracking service , you will receive an email with your tracking informations

We ship worldwide

As all items are  handmade to order they will take a little time to arrive. Orders are generally sewn and shipped between 2-4 weeks after an order is placed, but this wait can sometimes be longer depending on how many are ahead of you in the queue.

We know this wait might be a little longer than you are used to but please remember that you are purchasing something that is being handmade just for you

Bad Star Lingerie  is not responsable for parcels that go missing in the post, and will not replace items that go missing.

If an incorrect delivery address is provided at checkout Bad Star Lingerie is not responsable for locating the parcel, and will not replace items sent to the wrong address, if it was provided by the customer at checkout

Please before ordering on our store , look our size chart.

Due to the nature of lingerie being worn so close to the body, Bad Star Lingerie is unable to accept returns. This is also because of health and hygiene regulations. We do not offer exchanges if you purchase the incorrect size, so please choose carefully with our size chart

In the rare event of a garment arriving to you in faulty condition, please contact bad.star.info@gmail.com immediately.

If you are concerned about the fit of a garment or are between sizes, contact bad.star.info@gmail.com with your measurements and which garments you would like to purchase.

Bad Star  Lingerie does not offer refunds or cancel orders simply for change of mind. All sales are final

Payment possible by : Paypal or Credit Card
for more questions  : bad.star.info@gmail.com

Wholesale : To receive our catalog please send your request at : bad.star.info@gmail.com


Voici les conditions de ventes:

Toutes les commandes sont envoyées avec un numéro de suivi , vous recevrez un email avec votre numero de suivi

Bad Star Lingerie n'est pas responsable des colis perdus par la Poste

Au moment de commander pensez a vérifier votre adresse d'expédition , si une mauvaise adresse est donnée , Bad Star Lingerie ne sera pas tenu responsable.

Par mesure d'hygiène aucun échange n'est possible.

S'il vous plait avant de commander sur notre boutique reportez vous à notre charte taille.

Si vous êtes entre deux tailles , ou si vous doutez du choix de votre taille envoyez nous un mail avec les références produits et vos mesures , nous vous aiderons avec Grand Plaisir     bad.star.info@gmail.com

Les remboursements ou les annulation de commandes ne sont pas possibles

Les réglements sont possibles par Paypal ou par Carte Bleue
Pour toutes autres questions: bad.star.info@gmail.com


Pour recevoir notre catalogue envoyez  votre demande à bad.star.info@gmail.com